According to the law ‘On protection of consumers’ exchange and return of goods can be carried out within 14 days from the date of purchase, without explanation, provided that:

- the goods and packaging have the original salable condition (please keep the box from shoes);

- the availability of the receipt.

Also you can exchange or return the item, if its operation was found hidden defect, provided that:

- the availability of the receipt;

- presentation of claims before the expiration of the warranty period (14 days, excluding the day of purchase);

- discovered the defect is not the result of improper use of the goods.

(Please keep the receipts.)

Exchange and non-refundable:

Underwear (including bodysuits, swimwear and suspenders);

Perfumery-cosmetic goods.

Accessories (tights, leggings, socks, hosiery, handbags, belts, scarves, gloves and mittens);

Books, notebooks and sheet products;

Articles of precious and semi-precious metals, and jewelry: cufflinks, earrings, hair ornaments.

Exchange and return is possible within 14 days from the date of delivery.

Return to St. Petersburg is carried out in our store at the address - street Nevsky Avenue, D. 149, or for the account of the client with the courier service.

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